Service Manager

Home 

SR DSM Integration Workflow Block

About the SR DSM Integration Workflow Block

Exit Ports

Properties

Actions

About the SR DSM Integration Workflow Block

The SR DSM Integration workflow block performs the integration between the HEAT DSM server and Service Manager, such as provisioning and reinstalling computers and installing and uninstalling software.

SR DSM Integration Workflow Block Properties

Exit Ports

Exit Port Description
ok

Continue to the next block.

failed

General exit port for a failed integration action. A logical next step is to trigger a notification.

Properties

Property Description
Title A unique name for the workflow block.
DSM Request Type Field

The request type. On choosing an option from the drop-down list, other fields appear based on your selection.

Provision computer

Reinstall computer

Install software

Uninstall software

Computer(s) The computer type.
Hardware Profile

The hardware profile. Appears when you choose Provision Computer from the DSM Request Type field.

Software Provisioning Profile

The software provisioning profile. Appears when you choose Provision Computer from the DSM Request Type field.

Software List

The software list. Appears when you choose Provision Computer from the DSM Request Type field.

Click the add icon to add a field and choose more software. Repeat as needed.

Click the delete icon next to the field to remove from the list.

Execute Immediately? The execution type.
Recalculation Installation Order?

The installation order. Appears when you choose Reinstall Computer from the DSM Request Type field.

FRS Software

The software. Appears when you choose Install Software from the DSM Request Type field.

Package or Set

The package or set. Appears when you choose Install Software from the DSM Request Type field.

Software

The software. Appears when you choose Uninstall Software from the DSM Request Type field.

Actions

Button Action
Save Commits your settings.
Cancel Exits without saving.

Was this article useful?